AI Fundamentals for UX: Understanding Capabilities and Designing Experiences
Explore AI concepts, principles, and practices essential for creating human-centered, trustworthy AI-powered experiences.
About the course
A closer look at the course
AI is revolutionizing how digital products behave, making interfaces more adaptive, predictive, and personalized. This course equips UX designers with the foundational knowledge and practical skills needed to design effectively for AI-powered systems. You'll learn to distinguish AI-driven interfaces from traditional ones, understand AI capabilities and limitations, and apply human-centered principles to AI design.
Through four comprehensive levels, you'll explore mental models and ethical frameworks, craft interaction policies for AI, build user trust through transparency and control, and develop strategies for measuring success and governance. You'll analyze real-world case studies of AI UX successes and failures, practice designing feedback mechanisms, and learn to create frameworks for responsible AI products.
By course completion, you'll be prepared to collaborate effectively with data scientists, articulate model constraints, establish ethical guardrails, and design AI experiences that truly benefit users while mitigating risks.
AI & UX Foundations User Expectations & Value Interaction Design & Trust User Control & Governance
Outcomes
What you'll learn
- Develop AI literacy for design practice — Gain the vocabulary and conceptual frameworks needed to critique AI's role in UX and anticipate where it succeeds or fails.
- Create responsible AI experiences — Learn to balance system autonomy with human control, design for transparency, and build ethical safeguards into AI systems.
- Master conversational & multimodal UX — Design effective chat-based, voice, and visual AI interfaces with clear turn-taking, context retention, and accessibility.
- Build trust through user control — Implement customization, safety nets, and governance practices that keep users in command of AI-powered experiences.
Before you begin